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Orders you make yourself

For a sale from the stream chat, Discord or a message.

Orders, New order.

  • Items. Product, quantity and price.
  • Customer. Search for one, or make a new one.
  • Delivery. The shipping method. While you are live you also choose Ship directly, Rip + ship or Rip + store.
  • Payment. Mail the customer a payment link is on by default.

Press Create order. The order is Pending and holds the stock for Hold stock for, under Settings, Orders.

From there

  • Send payment link mails the link again.
  • Mark as paid is for money you already received another way. Stock, points and the invoice follow as for any payment. How was it paid? books it as a bank transfer, cash or the card terminal.
  • Cancel order asks for a reason and mails the customer.

Nobody paid? The stock goes back on sale when the hold ends, and the order expires after the days set under Cancel the order after.

A reminder can go out by itself: Settings, Mail, template Payment reminder, Send automatically.

Selling to someone in front of you? Use the counter.

Still stuck?

Tell us what you are trying to do and we will walk through it with you.

Contact us