Orders you make yourself
For a sale from the stream chat, Discord or a message.
Orders, New order.
- Items. Product, quantity and price.
- Customer. Search for one, or make a new one.
- Delivery. The shipping method. While you are live you also choose Ship directly, Rip + ship or Rip + store.
- Payment. Mail the customer a payment link is on by default.
Press Create order. The order is Pending and holds the stock for Hold stock for, under Settings, Orders.
From there
- Send payment link mails the link again.
- Mark as paid is for money you already received another way. Stock, points and the invoice follow as for any payment. How was it paid? books it as a bank transfer, cash or the card terminal.
- Cancel order asks for a reason and mails the customer.
Nobody paid? The stock goes back on sale when the hold ends, and the order expires after the days set under Cancel the order after.
A reminder can go out by itself: Settings, Mail, template Payment reminder, Send automatically.
Selling to someone in front of you? Use the counter.
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