Getting help
What to check yourself, and how to reach us.
Check this first
- Apps shows whether your payment provider and carrier are set up, and what they still wait for.
- The order's timeline shows every step and mail on that order.
Reach us
Use the form on ripshop.io/contact. Include your shop's address and, if it is about one order, the order number. We reply within one working day.
Still stuck?
Tell us what you are trying to do and we will walk through it with you.